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For new subscription purchases, you can cancel and request a refund within 24 hours if you are unsatisfied. The refund will be processed within 8-11 working days and returned to your original payment method. For auto-renewal purchases, you can cancel and request a refund within 3 days if unsatisfied with our service. You can get a refund by reaching out to us via in-app chat support by clicking the below link - https://kukufm/chat (Make sure you are using an updated app version).

For new subscription purchases, you can cancel and request a refund within 24 hours if you are unsatisfied. The refund will be processed within 8-11 working days and returned to your original payment method. For auto-renewal purchases, you can cancel and request a refund within 3 days if unsatisfied with our service. You can get a refund by reaching out to us via in-app chat support by clicking the below link - https://kukufm/chat (Make sure you are using an updated app version).

We have a 3 days refund window for referral plans. The 3 days refund policy will allow you to explore our entire content on Kuku FM and in case you dislike the app or change your mind, you can claim your 100% refund within the 3 days of the purchase by reaching put to us via in app chat support by clocking the below link - https://chat (Make sure you are using an updated version of the app). Suppose you cancel the subscription after the 3rd day. In that case, your access to the premium subscription remains active till the end of the current billing period, even if you have canceled your membership midway.

To get an invoice for your transaction, kindly open the message that you have received on your WhatsApp from KUKUFM. Kindly reply "Receipt" on the same message to receive the receipt for your subscription. Android users can follow the steps below: Open the Kuku FM app > Go to Settings > Click on Premium Settings > Click on Download Invoice > Choose to download it or send it to your email.

The Monthly premium plus plan (Family plan) allows usage on up to 4 devices, whereas the Monthly and Annual premium plans are limited to a single device each.

KukuFM coins are an in-app currency that you can purchase & use to unlock episodes of VIP shows. You can also earn these coins for free by various actions.

Not at all! Your coins will unlock any episode you would like to listen as long as you maintain the balance. In case you find yourself out of coins, it' an easy-peasy top up from our Store.

Your subscription does not include VIP Shows. They can only be accessed using coins. But worry not, the 18,000+ titles available on our platform are waiting just for your ears!

Yes, you can earn free coins by listening to the unlocked episodes of VIP shows & by daily check-ins. You can use these coins to then unlock the episodes.

Points are just used to rank you in the leaderboard. To unlock episodes of VIP shows, you need coins which you can either purchase from the store or earn by daily checkin.

We've made some changes, and now we offer premium audio content through our plans. Ramayana, Mahabharat, and the Quran are still free, though! Thanks for your understanding. 📚🎧😊

If you can't find what you're looking for, you can always request it. Please fill out the form below. http://surl.li/skgqu We will try our best to get the content or book you have requested on our platform.